Today, we'll explore the five key accuracy factors to evaluate when selecting an AI scribe as a veterinarian. We'll share some funny common AI blunders and compare them to examples of accurate AI scribes.
Factor #1: AI-Imagined Records
If you are unfamiliar with or skeptical about AI scribes, your concern is valid. While modern AIs can intelligently understand natural appointment conversations, they can also be quite "imaginative" and "extrapolative." When an AI is not well-trained, it might invent content that was never discussed during an appointment.
For example, an AI blunder might result in a record stating: GI issue possibly due to pancreatitis or gastrointestinal infections. When in reality, the doctor had actually said:
Minor GI issue, not of concern- GI issue may be
due to pancreatitis or gastrointestinal infection
| - Minor GI issue: no concerns
|
An accurate AI scribe would have captured exactly what the doctor said. AI-imagined records are possibly the most prevalent AI blunders today, so be sure to watch out for these errors and choose an accurate AI scribe.
Factor #2: Null Fields
Sometimes, AI-generated records contain null fields, such as:
Diagnostic tests: none specified, Medications: none specified, Treatments: recommend acupuncture.While having non-specified null fields is not necessarily inaccurate, a succinct record that only states the recommended treatment is usually preferable.
- Diagnostic Tests:
None specified
- Medications: None specified
- Treatments: Recommend acupuncture
| |
Factor #3: Owner vs. Veterinarian
AIs can occasionally confuse what the owner said with what the doctor said during an appointment. For example, an AI blunder could result in a record stating:
Doctor recommended x-rayBut in reality, it was the owner who inquired about this, and the doctor decided it was unnecessary at the time. An intelligent AI scribe would have accurately captured this distinction.
- Veterinarian recommended x-rays
| - Owner inquired about x-rays,
but not necessary at this time
|
Factor #4: Missing Key Topics
Just as AI can imagine diagnoses or treatments, it can also miss key topics discussed during an appointment. For example, an AI blunder might output:
Owner reported no concernsWhen in actuality, the owner discussed concerns about arthritis.
- Owner reported
no concerns
| - Owner is concerned of arthritis
|
Ensuring that the AI captures key topics is essential for accurate medical records.
Factor #5: Keywords Without Context
An AI blunder might output information like:
Toxin build-up, seizure, enlarged liverWhile these keywords may not be wrong, they lack context. An accurate AI scribe would provide a clear articulation of the context:
Enlarged liver led to toxin build-up, thereby causing seizures.- Owner reported
no concerns
| - Owner is concerned of arthritis
|
Conclusion:
Not all AIs are created equal, and AI blunders can significantly impact the accuracy of your medical records. Be sure to evaluate these five accuracy factors when choosing an AI scribe. Good luck!
