With many vet AI scribes on the market today, it can be overwhelming to narrow down your choices. Here are 7 factors to consider when choosing a vet AI scribe:
#1 Quality of SOAP Note
Anyone can say they have an AI scribe, but the quality/accuracy levels of AI scribes vary dramatically. Many AI-scribed records require significant editing, while others are highly accurate right out of the box. The proof is in the pudding. The best way to evaluate an AI scribe is just to try recording a few appointments - the quality becomes clear right away. Most AI scribes are free and easy to try. Getting your hands on the products certainly beats sitting through demo after demo.#2 Entry of Patient Names
While some AI scribes automatically detect patient names, most AI scribes require the user to manually enter patient names before recording an appointment. This data entry task is usually delegated to already-busy support staff, so be sure to select an AI scribe that is capable of automatically detecting patient names.#3 Client Discharge Note
Some questions to ask yourself regarding client discharge notes are:- Does the AI scribe automatically generate a client discharge note with every appointment?
- Is the discharge note dynamically generated for each animal or is it simply pre-written snippets?
- Does the discharge note speak directly to the client or is it more a condensed mini SOAP?
- Is the discharge note organized and easy to read?
#4 Integration w/ Practice Softwares
Certain AI scribes may integrate with your practice software in some ways - they may have functionalities to automatically export records into your systems or support copying and pasting notes into your system.#5 Ease of Copy/Paste
Not all copy/pastes are equal. Some AI scribes require you to flip back and forth between their software and your practice software, whereas some AI scribes sit side-by-side with your practice software, enabling a more seamless copy/paste experience.#6 Customization
Customization is a common feature touted by AI scribe providers, yet the accuracy can dramatically deteriorate post customization. If customized templates are crucial for your practice, be sure to verify the accuracy of these notes after customization.#7 AI Assistant
Many AI scribe providers are positioning themselves to be intelligent AI assistants/copilots that go beyond mere scribing. A few questions to consider here are:- Does the AI chat assistant/copilot remind you of chatGPT?
- Is this AI chat assistant/copilot really more knowledgeable about veterinary medicine than chatGPT? Or is it simply marketing and placebo effect?
- Do you really need this AI assistant if you can just talk to chatGPT for free?
Ultimately, accuracy/ease of use are at the core of AI scribes, so our best advice is to just get your hands on them and try recording a few appointments. Good luck!